Bangkok November 22nd, 2023 – True Corporation announced the potential of True Online as the leading provider of top-notch fiber-optic home internet in Thailand. With a commitment to innovation and service excellence, True Online has been elevating the standard of fiber-optic home internet for over 20 years. They continue to lead the Digital Economy, driving Your Everyday Connect Tech to enable Thais to fully embrace the digital era. Understanding the diverse lifestyles of the Thai people throughout all ages and future generations, True Online is devoted to advancing a comprehensive five-dimensional approach. This encompasses the dimensions of maximum speed and stability through AI, the dimension of knowledge with customizable packages, service dimension with 24 hours care by skilled technicians and one-stop self-service, a dimension of real-time tracking and status monitoring, and the Selective Privilege dimension with the best-curated privileges through Happiness Express using TruePoints. Additionally, True Online emphasizes the ultimate dimension of safety, providing home internet that guarantees residence and free life insurance. Confidently asserting themselves as the leading home internet provider and being the top choice for the Thai people, True Online has received numerous quality awards both nationally and internationally. The most recent survey by Ipsos and MarketBuzz, global market research companies, reported that True Online earned the highest score, ranking as the most liked brand and securing the top spot in brand leadership. This recognition is reinforced by continuous increases in consumer ratings over time.
Mr.Tanaphon Manavutiveth, Chief Marketing Officer, True Corporation Plc, said that “we are delighted True Online is recognized as the number one brand in the hearts of consumers. The brand has also received international acclaim with six consecutive World Branding Awards from the United Kingdom and accolades such as ‘Best Brand in Thailand’ and ‘Best Fiber Internet’ from nPerf, a leading French institute for measuring internet speed quality, for three consecutive years. This recognition reaffirms True Online’s position as the leading provider of smart fiber-optic home internet in Thailand for over 20 years. As a trailblazer, True Online has consistently brought the best technological innovations to meet the diverse needs of the Thai people, establishing new standards that surpass global benchmarks. The company has continuously expanded its telecommunications infrastructure, providing robust coverage nationwide. Currently, True Online has elevated its fiber-optic service to be ready to cater to the largest number of households in Thailand, covering up to 19 million residences. This extensive network coverage is the largest in the country, emphasizing the brand’s belief that the best technology must connect to enhance the daily lives of everyone, promoting ‘Your Everyday Connect Tech,’ and propelling Thai society into the full realm of the Digital Economy.”
True Online is thus ready to face the future, connecting the technology and lifestyle of the Thai people. Beyond network coverage, the brand is committed to fulfilling every dimension of digital life with Online Tech Solutions.
- Speed and Stability: The dimension of maximum speed and stability is achieved through AI Detection systems that continuously monitor signal quality, ensuring seamless 24-hour coverage. The brand controls and maintains signal channels to keep them flowing smoothly. The expert engineering team enhances operations, detecting abnormalities and providing instant notifications. True Online is the only brand that confidently guarantees robust internet coverage throughout the home when users install packages according to True technicians’ recommendations. The service also includes End-to-End coverage with International Gateway and Strategic Fiber Optic partners, ensuring high-quality internet connectivity both domestically and internationally. True Online proudly offers the most extensive coverage in Thailand, spanning 77 provinces and serving over 19 million households.
- Synergy Package: A new dimension of customizable packages that cater to individual preferences, offering world-class entertainment for every taste. The package includes Premier League coverage, popular movies, hit series, and well-known apps. Additionally, it comes with IoT Solutions for smart home and smart living, featuring IoT devices such as CCTV cameras with real-time motion detection and playback through the TrueX app. Moreover,
True Move postpaid customers who subscribe to True Online home internet services enjoy a monthly service fee discount of 200 Baht throughout the subscription period and receive free 5G mobile internet with full speed up to 20 GB.
- Service: The dimension of the best customer care is realized through a team of skilled technicians available 24 hours and the One-stop Self Service Application on the iService app. This app allows you to check, adjust speed, or address basic signal issues. You can also schedule technician appointments for repairs and track service status in real-time through tracking features.
- Selective Privilege: The dimension of the best-handpicked exclusive privileges is realized through Happiness Express. Customers can use TruePoints for more shopping fun, covering additional 5 times the number of stores! Plus, stand a chance to win a Tesla car, gold, mobile phones, and other exciting prizes.
- Security: The dimension of the best security, the first and only one in the world, providing free IoT home solutions, free CCTV cameras from TrueX, free home insurance, and life insurance to elevate security levels for everyone at home.
Interested in applying You can do so at True Shop, DTAC Shop at all branches, and
nationwide agents.
For more information, visit www.true/th/trueonline or call 02-700-8000.
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